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MASCS can help you with a range of issues, click on the links below to find out more about each area and how we can support you.

Assertiveness  Anxiety  Bereavement  Bullying  Depression  Panic Attacks Stress



Building assertiveness is a lot easier than you think. Non assertive people do not generally want to transform into being excessively dominant people. Most people who would want to be more assertive want to be able to resist pressure, be able to stand up to bullies and exert more control in situations that are important to them.


Assertiveness is an alternative to passive, aggressive or manipulative behaviour, it is associated with high self worth.


Assertiveness is a communication that expresses needs feelings and preferences in a way that respects self and the other person. It is stating clearly what you want and hearing what others want. It is not demanding.


Assertive Techniques


1. Know the facts relating to a situation and the given details.


2. Anticipate the reactions of others and prepare your responses.


3. Use Open Questions.


4. Recondition and practise your new reactions to aggression.


5. Have faith in your own ability.


6. Feel empathic toward the bully (they usually have low self esteem).


7. Read inspirational writings that reinforce you faith and values.


What is Anxiety?


Anxiety is something we all experience from time to time. Most people can relate to feeling tense, uncertain and perhaps, fearful. For example, the thought of sitting an exam, attending an interview or starting a new job cause you worry and discomfort.


In turn these worries can affect your sleep, appetite and ability to concentrate. If everything goes well, the anxiety will go away, short-term anxiety can be useful. Feeling nervous before an exam can make you feel more alert, and enhance your performance. However; if the feelings of anxiety overwhelm you, your ability to concentrate and do well may suffer.


The ‘fight or flight' response to fears are actually important for survival because they act as a mechanism to protect the body against stress or danger.




People who have experienced any sort of loss, particularly after the death of a loved one will experience a number of feelings and it will take time to come to terms with the grieving process. Feelings of yearning, anger, guilt and anxiety are common and it is important that these feelings are addressed. A counsellor can help people explore why they are having these feelings and help them manage their grief. People should seek bereavement counselling when they feel their loss is overwhelming or their daily lives are being affected by their grief.


What is Bullying?


Bullying is the persistent undermining of an individual often consisting of unwarranted criticism, faultfinding, and exclusion from decision making, discussion and even social events.


Individual events may seem trivial, but the constant nit picking ‘drip drip' effect can have devastating results on a person's confidence.


Examples of Bullying


Workplace bullying includes:



What is Depression?


Depression is a term used to describe a range of moods from low spirit (the blues) to a severe debilitating mental health issue that interferes with a person's everyday life. People who experience severe or clinical depression are not just sad or upset. The experience can make someone unable to cope and may feel the future as hopeless.  Some feelings experienced with depression are:



If someone is feeling not able to cope in situations; if mood is low and persists for two weeks or longer; if the low mood affects every aspect of life, home, work, family and social activities; it is recommended that they see the GP.


Symptoms of Depression

People who get depressed often report;



Depression associated will Anxiety Bi-polar depression or Manic Depression

Reactive Depression

Post Natal Depression

Seasonal Affective Disorder


What are Panic Attacks?


A panic attack is a normal bodily reaction.. . . at the wrong time.


A panic attack is your body's fight, flight or freeze response. In times of danger our bodies bring on this response to aid our survival. We are built to cope; therefore, for a healthy human being a panic attack is NOT dangerous. Having stated that, it can be a most terrifying experience.


Attacks can be brought on by stress, overwork, loss, accidents, conflict, even childbirth and surgery. Sometimes there may be no obvious reason.



Symptoms can vary from person to person but tend to include the following;

These symptoms are real, not in your mind, but they will pass.


What is Stress?


Stress in an essential part of our lives. We need stress to meet life's challenges, to motivate us and to enable us to deal with many of life's demands.


Where the demands upon us exceed our perceived ability to cope we describe this as negative stress. Most people describe negative stress as a feeling of being out of control, out of balance and not being able to cope.


This type of stress has physical and psychological effects, and if left unrecognised it can be responsible for ill health and can lead to long-term illness, professional burnout, heart attacks and strokes.


Managing stress: Acknowledged and managed, stress can be your ally and not your enemy.

There are a number of things you can do to help yourself: